Hilton Cardiff

The reception staff were very kind and accommodating

The staff were incredibly friendly and helpful when we checked in, explaining everything in detail. We were offered access to the swimming pool and gym facilities as part of our stay, which was a great option, though unfortunately, we were too busy with work meetings to use them. The rooms were spotless, spacious, stylish, and very comfortable. I would highly recommend having the breakfast—having stayed in many hotels for work, this was by far the best breakfast experience I have ever had. The continental selection was excellent, including yoghurts, nuts, dried fruit and compote, pastries, and much more. The fruit juices were delicious, the coffee was lovely, and the cooked breakfast was fresh with a fantastic selection. The scrambled eggs were absolutely delicious! Even the chef behind the hot breakfast counter was friendly and wished us a good morning. Everything was beautifully presented, and nothing ever ran out, which can be a challenge during busy times. The dining room staff were also fabulous. As it was my first time staying there, they took the time to explain everything to me and made a real effort to wish us a great day as we were leaving. If I could, I would give the breakfast a 100-star rating—five stars simply aren’t enough! The 12 o’clock check-out was a fantastic option, even though we had to leave earlier. Many hotels have late check-ins and early check-outs around 10 am, so having a later check-out was a great perk. When we checked out, the staff were once again extremely helpful, allowing us to store our luggage while we attended meetings, which was incredibly convenient and meant we didn’t have to carry it around the city with us. Overall, an outstanding experience—I would highly recommend staying here and I will be returning anytime I am in Cardiff.

Comfy bed plenty space

We booked the executive king room with castle view & the room was really clean & well kept. The castle view was also really nice. Breakfast was delicious & well-stocked. The hotel is in a good location with an NCP car park just a few minutes walk away & is a short walk from the Utilia arena & St David's shopping centre.

The hotel is very clean and my room with a view of the castle was lovely. Very comfortable bed and massive bathroom with a very good power shower. The pool was a big pool and plenty of space in there. Great location for the castle and parks and the city centre. The 2 meals I had there were fantastic and the breakfast was great. Just need a vegetarian sausage to go with the cooked breakfasts like they do at the other hiltons.