Hilton Cardiff
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Hotel is in great location, clean, most staff friendly.
Lorna
กุมภาพันธ์ 2567
The reception staff were very kind and accommodating
Stephen
กันยายน 2567
The room pictures shown on booking.com did not match the actual room. I was expecting something spacious and got the standard can't-swing-a-cat shoebox. I did complain and the excellent and helpful Chiara put us in a slightly better room and provided suitcase stands so we at least had somewhere to access our clothes (no dressers in rooms). All the front desk staff were very helpful - Chiara and Adam are names that I remember, but all other staff were very helpful.
Andrew
กันยายน 2567
The staff were incredibly friendly and helpful when we checked in, explaining everything in detail. We were offered access to the swimming pool and gym facilities as part of our stay, which was a great option, though unfortunately, we were too busy with work meetings to use them. The rooms were spotless, spacious, stylish, and very comfortable. I would highly recommend having the breakfast—having stayed in many hotels for work, this was by far the best breakfast experience I have ever had. The continental selection was excellent, including yoghurts, nuts, dried fruit and compote, pastries, and much more. The fruit juices were delicious, the coffee was lovely, and the cooked breakfast was fresh with a fantastic selection. The scrambled eggs were absolutely delicious! Even the chef behind the hot breakfast counter was friendly and wished us a good morning. Everything was beautifully presented, and nothing ever ran out, which can be a challenge during busy times. The dining room staff were also fabulous. As it was my first time staying there, they took the time to explain everything to me and made a real effort to wish us a great day as we were leaving. If I could, I would give the breakfast a 100-star rating—five stars simply aren’t enough! The 12 o’clock check-out was a fantastic option, even though we had to leave earlier. Many hotels have late check-ins and early check-outs around 10 am, so having a later check-out was a great perk. When we checked out, the staff were once again extremely helpful, allowing us to store our luggage while we attended meetings, which was incredibly convenient and meant we didn’t have to carry it around the city with us. Overall, an outstanding experience—I would highly recommend staying here and I will be returning anytime I am in Cardiff.
Hayley
มีนาคม 2568
- Staff were lovely especially at check in and breakfast - Our request for a castle view was listened to and we were also given some nommy cupcakes after mentioning that it was our anniversary - breakfast was delicious with lots of choice - rooms was lovely, loved the different lighting options - good size towels provided
Sian
กุมภาพันธ์ 2568
Comfy bed plenty space
Jane
มกราคม 2568
The staff here were extremely friendly and helpful. I arrived far too early for check-in but asked at the front desk and they had a room ready so Chiara was able to check me in straight away which was much appreciated. The bedroom was clean and well appointed and the bed was very comfortable. The location of the hotel is great, very central but there was an extra layer to the window and I heard no noise from the street. At night there were bouncers on the front door and I felt very safe here as a solo female traveller.
Julie
มิถุนายน 2567
We booked the executive king room with castle view & the room was really clean & well kept. The castle view was also really nice. Breakfast was delicious & well-stocked. The hotel is in a good location with an NCP car park just a few minutes walk away & is a short walk from the Utilia arena & St David's shopping centre.
Manfer87
มกราคม 2568
Breakfast was great, plentiful options in both food and drink. Hotel facilities were great, indoor heated swimming pool, sauna, steam room and gym all included in the price. Executive lounge was good too.
Tony
เมษายน 2568
The hotel is very clean and my room with a view of the castle was lovely. Very comfortable bed and massive bathroom with a very good power shower. The pool was a big pool and plenty of space in there. Great location for the castle and parks and the city centre. The 2 meals I had there were fantastic and the breakfast was great. Just need a vegetarian sausage to go with the cooked breakfasts like they do at the other hiltons.
Duffy
กันยายน 2567
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