Hilton Cardiff

Nice room.

We got the superior deluxe room and it was big, clean and the pillows and bed was very comfortable. We were on 6th floor, not the nicest view but the room and toilet made up for it. Location was ideal right in the centre of everything! The castle was just a stones throw away and a car park just 2 minutes walk from the hotel. The hotel also has a discount code for the car park which is nice. Would definitely recommend if looking to stay in Cardiff central as pretty much everything from the hotel is walking distance. Staff during the breakfast were very friendly, and the breakfast was nice. We won guest of the day so got the breakfast for both our mornings free and we had a nice bottle of champagne upon arrival as It was me and my partners anniversary!

Has to be the best hotel in Cardiff! An absolute must from when you check in to leaving, staff were exceptionally helpful, rooms were immaculate and comfortable, loved the drinks and Welsh cakes gift on arrival after my long drive and also the personal texts to check i was ok and my stay was what i expected - real genuine 5* service which is rare these days. Well done to your team, your front of house are an asset to your brand! Bravo!

The staff were incredibly friendly and helpful when we checked in, explaining everything in detail. We were offered access to the swimming pool and gym facilities as part of our stay, which was a great option, though unfortunately, we were too busy with work meetings to use them. The rooms were spotless, spacious, stylish, and very comfortable. I would highly recommend having the breakfast—having stayed in many hotels for work, this was by far the best breakfast experience I have ever had. The continental selection was excellent, including yoghurts, nuts, dried fruit and compote, pastries, and much more. The fruit juices were delicious, the coffee was lovely, and the cooked breakfast was fresh with a fantastic selection. The scrambled eggs were absolutely delicious! Even the chef behind the hot breakfast counter was friendly and wished us a good morning. Everything was beautifully presented, and nothing ever ran out, which can be a challenge during busy times. The dining room staff were also fabulous. As it was my first time staying there, they took the time to explain everything to me and made a real effort to wish us a great day as we were leaving. If I could, I would give the breakfast a 100-star rating—five stars simply aren’t enough! The 12 o’clock check-out was a fantastic option, even though we had to leave earlier. Many hotels have late check-ins and early check-outs around 10 am, so having a later check-out was a great perk. When we checked out, the staff were once again extremely helpful, allowing us to store our luggage while we attended meetings, which was incredibly convenient and meant we didn’t have to carry it around the city with us. Overall, an outstanding experience—I would highly recommend staying here and I will be returning anytime I am in Cardiff.

- Staff were lovely especially at check in and breakfast - Our request for a castle view was listened to and we were also given some nommy cupcakes after mentioning that it was our anniversary - breakfast was delicious with lots of choice - rooms was lovely, loved the different lighting options - good size towels provided